Answer:
After successful installation,

• Select 'Start' from your Windows desktop and go to 'Programs' menu.
• Select 'Blue Orange' and click on the name of the product, e.g. Physics 2005 November Paper.
• Click on the 'Register' button on the software application and enter your 16-digit CD key found inside your CD case.
• An Activation window will pop up. Click "Next" and then "Activate" to proceed.
• Take note of your "Client Product key" shown on the screen.
• Connect to the Internet and go to "http://www.myhometutor.org/support.jsp" to obtain your activation key.

If you do not have Internet access or facing problems activating, please contact the technical support at 6341 5517.

Answer:
Step 1 : Insert the CD into the CD-ROM drive.

Step 2 : An Installation wizard should automatically appear.

• If it does not, select 'Run' from the Windows Start Menu and type:"D:\setup" where D:\ is the letter of your CD-ROM Drive.
• Note: Do not remove the CD from your CD-ROM drive during installation.

Step 3 : The Installation wizard will guide you in installing the software.

Answer:
Step 1 : Select 'Start' from the Windows taskbar.

Step 2 : Go to 'Programs' and select 'Blue Orange'.

Step 3 : Click on the OLevelGuru™ software that you installed, eg. Physics 2005 November Paper

Step 4 : OLevelGuru™ software will appear. Click on the 'Register' button and enter the unique serial number found in the CD case.

Step 5 : Depending on the version of the product you have purchased, you may have to activate the product.

Step 6 : You can now start to use OLevelGuru™ software by selecting a topic, then click 'Open'.


Note: Topics that can be viewed are indicated by a white notepad icon on its left. Double-click to view or click on the 'Open' button.

Answer:
You can request for a replacement within 14 days from the date of purchase, providing failure has not occured as a result of accident, abuse and misapplication of the product.

We shall issue a replacement CD on return of the defective product and all related packaging, documentation and original purchase receipt to Blue Orange Pte Ltd.